Refunds (if applicable)

 

Once we have received and inspected the returned items, we will send an email to inform you. You will also get an email regarding whether your refund request is approved or rejected.

 

If your request is approved, we will proceed with your refund, which will be automatically transferred to your credit card or your original payment method within a few days.  

 

Late or missing refunds (if applicable)

 

If you are still waiting for your refund, please recheck your bank account and contact your credit card company. It may take some time until your refund is officially posted.

 

Next, you may contact your bank since it might take some processing time before a refund is posted.

 

If you've followed all of these suggestions and still have not received your refund, please don't hesitate to get in touch with us at cozytwentyfore@gmail.com

 

Exchanges (if applicable)

 

Only deficient or damaged items shall be replaced. If you need to exchange it for the same item, please send an email to us at cozytwentyfore@gmail.com